When do tickets go on-sale?
Pre-Sale begins Wednesday May 15 from 12:00pm AEST and finishes at 10:00pm AEST on Sunday May 19. If you have registered for the Pre-Sale, you will receive an email, with a live link and password, to access Pre-Sale tickets via Ticketmaster.
Public On-Sale begins at 12:00pm AEST on Tuesday May 21st via Ticketmaster.com.au or click here – https://www.ticketmaster.com.au/venueartist/303717/2272366
Full ticketing details here: https://ausxopen.com/ticket-info/
When do I receive my Monster Energy AUS-X Open Melbourne tickets?
Due to the high risk of Ticket scalping and illegitimate websites or ticket outlets selling tickets for higher prices in the market place, Ticketmaster has placed a hold and Official Tickets Suppression on the distribution, printing/mailing and further access of legitimate and official tickets to the event until closer to October 30th, 2019.
During this time, the Ticket Purchase Details and Receipt of Purchase/Transaction are to be used for proof of purchase, until Late October when Tickets will be able to be printed/mailed/distributed with a much lower risk of scalping or duplication.
Please feel free to contact Ticketmaster on 136100 if you require any further information or assistance, or submit a request here.
Ticketmaster is the official and exclusive seller of all Monster Energy AUS-X Open Melbourne ticketing.
Any ticketing specific questions are explained in detail in the following link: https://help.ticketmaster.com.au/hc/en-au
Ticketmaster Help Desk: 13 61 00
For Group Bookings (larger than 20 people): 1300 889 278 or Email email@example.com
Who’s competing in Supercross?
The rider line-up for the 2019 Monster Energy AUS-X Open Melbourne will be the largest in the AUS-X Open’s history, with current Top Ten in the World and World Champion(s) international Supercross rider announcements taking place during the pre-sale and on-sale period May 15 – May 22. The AUS-X Open will also be the final round of the 2019 Australian Supercross Championships, which include the best Supercross riders from around Australia across multiple categories. Stay tuned via social media for further information and more rider announcements will follow over the coming weeks and months. Alternatively, you can subscribe to the Official AUS-X Open mailing list for regular updates, promotions and announcements on www.ausxopen.com
For information regarding ATMS, toilets, parents rooms, cloaking, visit the following link:
For information regarding prohibited items, alcohol, umbrellas, prams/strollers, photography, equipment/drones, visit the following link:
Marvel Stadium has free WIFI that anyone can use – information on how to connect visit the following link:
For information regarding parking and transport to Marvel Stadium, visit the following link:
What other entertainment is involved?
The AUS-X Open features non-stop exciting and engaging entertainment, including but not limited to some of the world’s best riders competing in Freestyle Motocross Best-Trick and Best-Whip, Australian Junior Supercross racing, music, pyrotechnics and fantastic crowd engagement elements that make this event simply unmissable and fun for all ages.
Are bags, pushers, eskies and other belongings allowed into Marvel Stadium?
Yes certain bags, pushers, eskies and other belongings will be permitted into the Stadium but must be able to fit under the patron’s seat safely and without impeding access. Management reserves the right to inspect any bag and/or articles of clothing to ensure no prohibited items are being taken inside the Stadium, for further details see link below:
Do children get in for free?
Children under three (3) years of age do get in for free, granted they sit on the same seat as their parent and NOT in the aisle (no additional seating will be provided)
Are Under 18’s allowed in the Ultimate VIP or SuperLounge Corporate areas?
Yes, provided they have a valid Ultimate VIP or SuperLounge Corporate ticket, Under 18’s will be allowed in these areas. There are fantastic premium seats on Level 2 available per ticket holder of either Ultimate VIP and SuperLounge Corporate, Under 18’s will be entitled to food and non-alcoholic drinks, but due to all of the inclusions, there will not be any per ticket discounts applied.
Virgin Australia are providing 10% of all bookings for flights to and from Melbourne for the AUS-X Open, provided fans book via the Virgin Australia portal on www.ausxopen.com.
Are there Junior Pricing options?
Junior Ticket discounts (3 – 14 Years of Age) apply only to Gold Sections saving $10.00 per Junior Ticket purchased. Further savings can be made for Gold Family Tickets inclusive of 2 Adult and 2 Junior ticket holders only, saving a family $50.00. There are Non-Alcohol and Family Zoning options in the Gold Ticketing areas, refer to Seating Map on Ticketmaster for locations. No other discounts can be applied to other ticket categories due to their inclusions.
Are there Concession Pricing options?
Pensioner and Concession Card Holders receive discounts on Gold Tickets only, saving $5.00 per Gold Concession ticket purchased. Concession Card holders must have valid ID on them at all times during entry and for the event. Students 15 Years & over who are Full-Time Tertiary & Secondary Students with a valid photo ID, will be entitled entry with a Concession Gold Ticket.
The rider line-up for the 2019 Monster Energy AUS-X Open Melbourne will be the largest in the AUS-X Open’s history, with major Top Ten in the World and World Supercross Champion(s) international Supercross rider announcements taking place during the pre-sale and on-sale period May 15 – May 22. Stay tuned via social media for further information and more rider announcements will follow over the coming weeks and months. Alternatively, you can subscribe to the Official AUS-X Open mailing list for regular updates, promotions and announcements on www.ausxopen.com
Do SuperLounge Corporate tickets allow early access to watch FMX Practice and Supercross Qualifying?
SuperLounge Corporate tickets will include a Track Walk and Pit Tour experience which will take place immediately following Qualifying, so SuperLounge ticket holders will be expected to meet at a meeting location with sufficient time prior, to ensure they can enjoy the experience in a timely and safe manner. All SuperLounge ticket holders will be provided all key details and inclusions closer to the AUS-X Open event.
Do Ultimate VIP and VIP ticket holders get early access to watch FMX Practice and Supercross Qualifying and where can you collect your Ultimate VIP and VIP bags?
Yes, early access for Ultimate VIP and VIP ticket holders begins at 2:30pm for ticket holders to access their seating and collect their individual bags respectively. On-Track activity will commence approximately 30 minutes after entry commences. More details will be sent to Ultimate VIP and VIP ticket holders regarding scheduling closer to the event.
Do Ultimate VIP ticket holders get to meet the riders?
The Ultimate VIP ticket package includes selected international riders doing Q & A’s and spending time with guests within the Ultimate VIP lounge prior to racing commencing, although it cannot be guaranteed each ticket holder will ‘meet’ the riders. There will be a fantastic atmosphere and ability to watch FMX Practice and Supercross Qualifying from the best seats in the house on Level 2 and early access to the Ultimate VIP lounge which will ensure a fantastic AUS-X Open experience.
Can you purchase Medallion Club seating options?
There are limited VIP $169.95 ticket options available with seating within the Medallion Club areas for those that are not Medallion Club members. Patrons are advised to look for any available seats in Aisle 48 & Aisle 1 if wanting specifically Medallion Club seating options during Pre-Sale period. Very limited seating options will also be available for public on-sale in these areas, but we advise that all VIP $169.95 seating options offer the best and most premium viewing on Level 2 for all AUS-X Open fans.
Will there be an AUS-X Open event in Sydney in 2019?
This year the Monster Energy AUS-X Open will only be held in Melbourne, Australia, at the iconic Marvel Stadium.
Still have questions?
Contact firstname.lastname@example.org via email, or call 03 9646 5759